The Swiss Peak
Marketing. Digital. Technique

Privacy Policy

Effective Date: September 1, 2018. The Swiss Peak Sàrl (“us”, “we”, “our”) operates the https://www.theswisspeak.ch website (hereinafter referred to as the “Service”). This page explains our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have regarding that data. We use your information to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as in our Terms and Conditions which are available at https://www.theswisspeak.ch

Definitions

  • Service : By Service we mean the website https://www.theswisspeak.ch operated by The Swiss Peak Sàrl
  • Personal Data: Personal Data means data about a living individual who can be identified from that data (or from that data and other information in our possession or likely to come into our possession).
  • Usage Data: Usage Data is collected automatically and is generated either by the use of the Service or by the infrastructure of the Service itself (e.g., page view duration).
  • Cookies: Cookies are small files stored on your device (computer or mobile device).
  • Controller: Controller means the natural or legal person (alone, or jointly or in common with others) who determines the purposes and manner in which all personal data is or is to be processed. For the purposes of this Privacy Policy, we are a Data Controller of your personal data.
  • Subprocessors (or Service Providers): The term Subprocessor (or Service Provider) refers to any individual or legal entity that processes data on behalf of the Data Controller. We may use the services of more than one Service Provider in order to process your data more efficiently.
  • Data Subject (or User): Data Subject means any living person who uses our Service and is the subject of Personal Data.

Data collection and use

We collect several types of data for different purposes in order to provide and improve our Service to you.

Types of data collected

Personal Data

When you use our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personally Identifiable Information may include, but is not limited to:

  • E-mail address
  • First and last name
  • Phone number
  • Address, city, province, state, postal code
  • Cookies and Usage Data

We may use your Personal Information to send you newsletters, marketing communications or promotions and other information that may be of interest to you. You may choose not to receive any communications from us or to receive only certain communications by clicking on the unsubscribe link or by following the instructions in each email we send.

Usage Data

We may also collect information about how you access and use the Service (“Usage Data”). This Usage Data may include information such as the Internet Protocol address (i.e., IP address) of your computer, browser type, browser version, the pages of our Service you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Location data

We may use and store data about your geographic location if you authorize us to do so (“Location Data”). We use this data to provide the features of our Service and to improve and personalize our Service. When using our Service, you can enable or disable location services at any time using your device settings.

Tracking and cookie data

We use cookies and other similar tracking technologies to track activity on our Service, and we retain certain information. Cookies are small data files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your device. Other tracking technologies such as pixels, tags and scripts are also used to collect and track information and to improve and analyze our Service. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain features of our Service. Examples of cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and settings.
  • Security Cookies. We use security cookies for security purposes.

Use of the data

The Swiss Peak LLC. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To let you know about changes to our service
  • To allow you to use the interactive features of our Service when you want to
  • To provide customer support
  • To collect valuable data or analysis that will allow us to improve our Service
  • To monitor the use of our Service
  • To detect, prevent and solve technical problems
  • To provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or inquired about, unless you have previously indicated that you do not wish to receive such information.

Legal basis for processing personal data under the General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA), The Swiss Peak’s legal basis for collecting and using the personal data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. The Swiss Peak Ltd. may process your Personal Information:

  • Because we need to fulfill a contract with you
  • Because you allowed us to do so
  • Because we have a legitimate interest in carrying out this processing and your rights do not override this legitimate interest
  • To comply with the law

Data retention

The Swiss Peak LLC. will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary for us to fulfill our legal obligations (for example, to comply with applicable law), resolve disputes, and enforce our agreements and policies. The Swiss Peak Sàrl will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except where such data is used to enhance security or improve the functionality of our Service, or where we are legally required to retain such data for a longer period of time.

Data transfer

Information about you, including your Personal Information, may be transferred from your region, province, country, or other territorial division to, and stored on, computers located in a place where data protection laws differ from those of the territory in which you reside. If you reside outside of Switzerland and choose to provide us with information, please be aware that we transfer data, including Personal Data, to Switzerland and process it there. By accepting this Privacy Policy and then submitting such information, you consent to such transfer. The Swiss Peak will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to any organization or country unless adequate controls are in place, including with respect to the security of your data and other personal data.

Data communication

Commercial operation

If The Swiss Peak LLC. is involved in a merger, acquisition or sale of assets, your Personal Information may be transferred. Before your Personal Information is transferred and becomes subject to a different Privacy Policy, we will notify you.

Reporting of data to law enforcement

In certain circumstances, The Swiss Peak Ltd. may be required to disclose your Personal Information if required by law or in response to valid requests from public authorities (e.g., a court or government agency).

Legal requirements

The Swiss Peak Sàrl may disclose your Personal Information if it believes in good faith that it is necessary to:

  • Fulfilling a legal obligation
  • Protect and defend the rights or property of The Swiss Peak Sàrl
  • Prevent or investigate potential wrongdoing in the Service
  • Ensure the personal safety of users of the Service or the public
  • Protecting yourself against liability

Data security

The security of your data is important to us. However, please keep in mind that no method of transmitting data over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable methods to protect your Personal Information, we cannot guarantee its absolute security.

“Do not follow me” signals

We do not support “Do Not Track” (“DNT”). “Do Not Track Me” is a preference you can set in your web browser to tell websites that you do not want to be tracked. You can enable or disable “Do Not Track Me” by going to the Preferences or Settings page of your web browser.

Data protection rights granted to you by the General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA), you have certain data protection rights. The Swiss Peak intends to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Information. If you wish to know what Personal Information we hold about you and would like it deleted from our systems, please contact us. In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the information we hold about you: Where this option is provided, you may view or update your Personal Information or request its deletion in the settings section of your account. If you are unable to perform these actions yourself, please contact us for assistance.
  • Right of rectification: You have the right to have your data rectified if they are inaccurate or incomplete.
  • Right to object: You have the right to object to our processing of your Personal Data.
  • Right to limit: You have the right to ask us to limit the processing of your personal data.
  • The right to data portability: You have the right to receive a copy of the information we hold about you in a commonly used, structured, machine-readable format.
  • Right to withdraw consent: You also have the right to withdraw your consent at any time if The Swiss Peak Sàrl has relied on your consent to process your personal data.

Please note that we may ask you to prove your identity before responding to requests of this nature. You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact the data protection authority closest to you in the European Economic Area (EEA).

Service providers

We may use third party companies and individuals to facilitate the provision of our Service (“Service Providers”), to perform the Service on our behalf, to perform services related to the Service, or to help us analyze how our Service is used. These third parties have access to your Personal Information only to perform these functions on our behalf and are prohibited from disclosing or using it for any other purpose.

Analysis

We may use third party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics: Google Analytics is a web analytics service provided by Google that tracks and reports on website traffic. Google uses the collected data to track and monitor the use of our Service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize ads in its own advertising network.You can prevent your activities within the Service from being made available to Google Analytics by installing the Google Analytics Opt out browser add-on. This plug-in prevents the Google Analytics JavaScript code (ga.js, analytics.js and dc.js) from sharing information about visit activity with Google Analytics. For more information about Google’s privacy practices, please visit Google’s Privacy Policy and Terms of Service: https://policies.google.com/privacy?hl=en
  • Piwik / Matomo : Piwik or Matomo is a web analytics service. You can read their privacy policy here: https://matomo.org/privacy-policy
  • Clicky: Clicky is a web analytics service. You can read the privacy policy here: https://clicky.com/terms
  • Statcounter : Statcounter is a web traffic analysis tool. You can read the Statcounter privacy policy here: https://statcounter.com/about/legal/
  • Mixpanel: Mixpanel is provided by Mixpanel Inc. You can prevent Mixpanel from using your data for analysis purposes by indicating your refusal. To opt-out of the Mixpanel service, please visit: https://mixpanel.com/optout/ For more information on the type of data collected by Mixpanel, please visit the Mixpanel Terms of Use page: https://mixpanel.com/terms/

Behavioral Remarketing

The Swiss Peak LLC. uses remarketing services to show you ads on third-party sites after you have visited our Service. We and our third party vendors use cookies to shape, optimize and serve ads based on your previous use of our Service.

Links to other sites

Our Service may contain links to other sites that we do not operate. If you click on a third party link, you will be redirected to that third party’s site. We strongly recommend that you review the privacy policy of each site you visit. We have no control over, and are not responsible for, the content, privacy policies or practices of any third party sites or services.

Children’s privacy

Our Service is not directed to persons under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you know that your Child has provided us with Personal Information, please contact us. If we learn that we have collected Personal Information from children without verifying parental consent, we will take steps to delete that information from our servers.

Changes to this Privacy Policy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Before the change takes effect, we will notify you by e-mail and/or by placing a prominent notice on our Service and we will update the “effective date” at the top of this Privacy Policy. We recommend that you review this Privacy Policy periodically to be aware of any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us:

  • By e-mail: info@theswisspeak.ch

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